Free
$0 forever
- 10 FAQ entries
- Product FAQs and a FAQ page
- Translations by hand and styling
- Checkout FAQs (Shopify Plus)
- Anonymous FAQ analytics
A Shopify app for product questions
Answers where
shoppers ask.
Every store gets the same questions: on every product page, in every language. WhatTheFAQ puts the answers right there. Under the Add to cart button, on a full FAQ page, even in checkout.
- Free plan to start
- 0 lines of theme code
- 14 admin languages
Nexum Ashwagandha
14,90 €
Add to cart
From catalog to answer in three steps.
Connect your store once. After that, writing an answer is the only work left.
-
01
Sync your catalog
Products, images, languages and markets come in from Shopify, and stay in sync.
-
02
Write once
Store-wide answers in groups, product answers per product. Or let AI draft them for you to review.
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03
Publish and place
Press Publish, then add the WhatTheFAQ block in the theme editor. That's it.
Placements
One library. Three places to answer.
The same answers show up wherever the doubt comes up. Add the WhatTheFAQ block in the editor and choose what it shows.
nexumLiveHorizon
Default product
Save
Default product
Header
Announcement bar
Header
Template
Product information
Text
Title
Price
Variant picker
Buy buttons
WhatTheFAQAdd block
Related products
Footer
Footer
nexum
Nexum
Nexum Ashwagandha
14,90 € Tax included.
Strength
300 mg600 mg
− 1 +Add to cart
WhatTheFAQ
nexumLiveHorizon
Page: FAQ
Save
Page: FAQ
Header
Announcement bar
Header
Template
Page heading
Apps
WhatTheFAQ · Full FAQ pageAdd block
Newsletter
Footer
Footer
nexum
Help & FAQ
Shipping, returns, payment and everything about our products.
WhatTheFAQ
nexumLiveHorizon
Checkout
Save
Checkout
Header
Logo
Main
Contact
WhatTheFAQ checkoutAdd app block
Delivery
Shipping method
Payment
Order summary
Line items
nexum
Contact
Email or mobile phone number
WhatTheFAQ checkout
Here to help
Do you ship internationally?
Yes, to most EU countries, Switzerland and the United Kingdom. Available destinations and costs appear in the next step.
How long does delivery take?
Orders placed on a business day before 2 pm usually leave our warehouse the same day. Within Germany: 1–3 business days.
Can I return a product?
Unopened products can be returned within 30 days of delivery.
Delivery
Country/RegionGermany
First name
Last name
Address
Postal code
City
Fluent in every language you sell in.
Questions, answers, group titles and the heading follow your store's languages. Translate by hand, or let AI draft the translations and review them before anything goes live.
Sample answers from a demo store. Pick a language.
Looks like your theme. Not like an app.
Colours, spacing, borders, type and the expand icon. Every change shows in a live preview before it reaches your store.
See which answers do the work.
The questions shoppers open most, and where they open them: product pages, FAQ blocks or the full FAQ page.
Anonymous and consent-gated: an open only counts when the shopper allows analytics. No customer data, ever.
Your storefront doesn't wait for us.
Published answers live in your shop's own metafield and render straight from your theme. A normal page load never calls our servers. We're not even awake for it.
- 0
- requests to our servers on a normal page load
- 90
- days, then recorded opens are deleted
- 0
- customer identifiers collected
Start free. Pay when it pays off.
Every plan has product FAQs, the full FAQ page, translations by hand and all styling options. Billed through Shopify, in USD.
Growth
$9.99 / month
- 100 FAQ entries
- 100 AI credits per month
- Everything in Free
Pro
$19.99 / month
- 1,000 FAQ entries
- 500 AI credits per month
- Everything in Free
One AI credit is one draft, one polished answer or one translated entry. Credits reset monthly. No overage charges.
Questions? We know the feeling.
This FAQ runs on WhatTheFAQ, the same block your shoppers would see.
Answer it once.
Right where they ask.
Install WhatTheFAQ
